1. Scope and who we are
This Privacy Policy applies to socalinterventional.com and online services operated by SoCal Interventional and Nathanael Sabbah, MD (collectively, “SoCal Interventional,” “we,” “us,” or “our”). It covers information collected when you browse the site, submit a form, request an appointment, call, email, or choose to receive text messages.
2. Information we collect
Information you provide
Our appointment and contact forms may collect your first and last name, email address, phone number, message or question, preferred communication details, and whether you chose to receive SMS account notifications. If you contact us by phone or email, we receive the information you choose to share in that communication.
Information collected automatically
When you use the site, our systems and service providers may collect IP address, browser and device type, operating system, referring page, pages viewed, approximate location derived from IP address, date and time, advertising or analytics identifiers, and interactions with the site. We use cookies, pixels, tags, and similar technologies for these purposes.
Information from other sources
We may receive information from vendors that support website hosting, spam prevention, analytics, advertising measurement, maps, reviews, communications, and appointment administration, as well as information you ask another provider to share with us.
3. How we use information
We use information to:
- respond to questions and appointment requests;
- schedule, confirm, and administer consultations or services;
- send communications you requested, including optional SMS account notifications;
- operate, secure, troubleshoot, and improve the website;
- understand site use and measure outreach or advertising performance;
- prevent spam, fraud, abuse, or security incidents;
- comply with law, professional obligations, and enforce our terms; and
- protect patients, users, our practice, and others.
We do not use website information to make automated decisions that produce legal or similarly significant effects about you.
4. How we disclose information
We do not sell personal information for money. We may disclose information as reasonably necessary to vendors and professional advisers that help us operate the practice and website, such as website hosting and WordPress/Elementor services, form processing, email or communications providers, security and spam-prevention vendors, analytics and advertising measurement providers, map and review services, and legal or compliance advisers.
Current website integrations may include Google Tag Manager, Google Analytics, Google Ads measurement, Google reCAPTCHA, Google Maps, Meta/Facebook Pixel, and Trustindex/Google review display services. These third parties may collect information under their own privacy policies. We may also disclose information when required by law, to protect rights or safety, or in connection with a practice reorganization or transfer subject to appropriate safeguards.
Mobile opt-in information and SMS consent are not shared with third parties or affiliates for their own marketing or promotional purposes. We may provide such information to vendors that deliver or support our messages solely on our behalf.
5. Cookies, analytics, and advertising measurement
Cookies and similar technologies help the site remember technical settings, prevent spam, understand traffic, and measure whether outreach is effective. Depending on your browser and the pages you visit, these technologies may be set by SoCal Interventional or by providers such as Google, Meta, and Trustindex.
You can limit or delete cookies in your browser settings and can use provider-specific advertising controls. Blocking some technologies may affect forms, maps, reviews, or other features. Browser “Do Not Track” signals are not uniformly defined; where legally required and technically supported, we will honor applicable opt-out preference signals such as Global Privacy Control.
6. SMS and mobile information
SMS enrollment is optional and is not a condition of receiving care or purchasing any service. If you opt in, we use your number and consent record to send account notifications consistent with our SMS Terms of Service. Message frequency varies; message and data rates may apply. Reply STOP to opt out or HELP for assistance.
7. Your choices and privacy rights
You may ask us to access, correct, or delete personal information we maintain about you, subject to identity verification and legal, medical-record, security, or operational exceptions. California residents may also have rights to know categories and specific pieces of personal information, correct inaccuracies, request deletion, and opt out of certain “sale” or “sharing” as those terms are defined by law. We will not discriminate against you for exercising an applicable privacy right.
We do not knowingly sell personal information or share it for cross-context behavioral advertising in a manner that requires an opt-out link based on our current practices. If our practices change, we will update this policy and provide required controls. To make a request, use the contact information below. An authorized agent may submit a request where permitted by law, but we may require proof of authority and identity verification.
You can stop marketing email using the unsubscribe link in the message and can stop SMS by replying STOP. Transactional or care-related communications may continue where permitted and appropriate.
8. Retention, security, children, and external links
We retain information only as long as reasonably necessary for the purposes described above, including responding to requests, maintaining consent or opt-out records, security, legal compliance, and resolving disputes. Retention periods vary by the type of information and applicable requirements.
We use reasonable administrative, technical, and physical safeguards. No website, email, text message, or storage system can be guaranteed completely secure. This public website is intended for a general audience and is not directed to children under 13; we do not knowingly collect personal information from children under 13 through the site.
The site may link to third-party websites or services. Their privacy practices are governed by their own policies. This website policy is separate from any Notice of Privacy Practices that may apply to protected health information handled in the course of patient care.
9. Changes to this policy
We may update this policy as our services, technology, or legal obligations change. The “Last updated” date identifies the current version. Material changes will be posted on this page and, when required, communicated in another appropriate way.
10. Contact us
Questions or privacy requests may be sent to:
SoCal Interventional
15211 Vanowen St, Suite 305, Van Nuys, CA 91405
18370 Burbank Blvd, 5th Floor, Tarzana, CA 91356
16100 Sand Canyon Ave, Suite 130, Irvine, CA 92618
info@uroir.com
(310) 929-0026